Effective Date: 19/01/2026

Introduction

This Privacy Policy explains how TCS Insights Pty Ltd (“we”, “us”, “our”) collects, uses, stores and protects personal information in connection with the Aligned to Achieve (A2A) platform.

We are committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Information We Collect

We may collect the following types of information:

Account Information

  • Name
  • Email address
  • Organisation name
  • Billing and subscription details

Platform Usage Information

  • Session data entered into A2A
  • Card selections, comments and inputs
  • Reports generated using the platform

Technical Information

  • IP address
  • Browser type
  • Device and usage data
  • Log and diagnostic information

We do not intentionally collect sensitive information unless you choose to include it in your inputs.

2. How We Use Information

We use information to:

  • Provide access to the A2A platform
  • Generate reports and outputs based on user inputs
  • Manage subscriptions, billing and support
  • Improve and maintain the platform
  • Communicate with users about updates or issues
  • Develop anonymised, aggregated insights and benchmarks

3. Client and Third-Party Data

If you use A2A with your clients, you are responsible for:

  • Obtaining any required consent from your clients
  • Ensuring data entered into A2A complies with applicable privacy laws

We process client-related data only as instructed through your use of the platform.

4. Reports and Outputs

Reports generated using A2A are created dynamically based on user inputs.

We do not:

  • Validate the accuracy of inputs
  • Review report content
  • Control how reports are used or shared

Responsibility for report accuracy and use rests with the user.

5. Aggregated and Anonymised Data

We may anonymise and aggregate data to:

  • Improve A2A functionality
  • Develop benchmarking insights
  • Understand usage patterns

Aggregated data does not identify individual users, organisations, or clients.

6. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Data is stored using reputable third-party infrastructure providers with appropriate security controls.

No system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

We may use third-party service providers for:

  • Payment processing
  • Hosting and infrastructure
  • Analytics and support

These providers may process data on our behalf and are required to handle information securely.

8. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website and applies from the date of publication.

10. Contact Us

If you have questions about this Privacy Policy or how we handle information, contact:

TCS Insights Pty Ltd

Email: hello@aligned2achieve.com

Website: www.aligned2achieve.com